Staffing Firms Are Investing in AI. But Do They Know Why?

73% of staffing agencies in LEAP Advisory Partners’ client data had active AI in their technology spend. But only one in four could identify the workflow the AI replaced. 

That statistic, shared by Lauren Jones, Founder and CEO of LEAP Advisory Partners, during REACH: A Staffing Executive Masterclass, highlights an important disconnect in the rush toward AI adoption. 

Investing in AI and creating value from AI are two very different things. 

Before adding another tool, staffing leaders should be able to answer a few fundamental questions: What problem are we solving? What task or bottleneck will this technology address? What metric should improve? And how will we know whether the investment is actually working? 

Jones compares it to hiring an employee without a job description. You would not bring someone into your organization without understanding what you expect them to accomplish. Why should AI be any different? 

The opportunity isn’t to accumulate the most AI. It’s to apply the right technology to the right problems and measure what happens next. 

That starts not with a product demo, but with understanding how work actually gets done inside your staffing firm.

 Explore the Full Insight

This was just one of the many ideas Lauren shared during REACH: A Staffing Executive Masterclass about moving AI from experimentation to measurable business impact. 

In the full REACH Insights article, Lauren explores how staffing firms can identify meaningful AI use cases, eliminate repetitive work, measure ROI, integrate technology into existing workflows, improve employee adoption, and preserve the human relationships at the heart of staffing. 

Check out the full article, “AI in Staffing: How to Move From Experimentation to Real Business Impact” today. Tap the button below.

What’s Next for Your Staffing Firm?

Investing in technology is one way staffing firms can create capacity for growth. But technology decisions rarely happen in isolation. Growth can also require additional working capital, new hires, geographic expansion, acquisitions, and other investments in the business. 

For 40 years, Access Capital has worked alongside staffing entrepreneurs, providing tailored working capital financing, strategic insight, and term loan solutions to help companies pursue their next stage of growth. 

If you’re thinking about what’s next for your staffing firm, request a Strategic Growth Review with our team. We’ll learn more about your business, your goals, and the opportunities you’re pursuing, then discuss how your capital strategy can help support the path forward. 

Keep the Insights Coming 

Not ready for a one-on-one conversation? Stay connected through Rise & Thrive, Access Capital’s newsletter for staffing leaders. Get practical insights on growth, financing, industry trends, leadership, and the issues shaping the future of staffing delivered directly to your inbox.